INFO

Useful Information & Frequently asked questions

Here are answers to many of the things you may want to know before making your reservation holiday in Norway in one of our electric campervans or campercars. 

  • Booking
  • You are booking direct with us.
  • We are sending you a price offer.
  • You confirm rental agreement by digital signature.
  • Deposit and payment are being done through bank transfer or different international credit card payment providers.
  • Credit card has to be with holders name.
  • Payment rental, deposit and deposit toll must be paid 30 days before pickup or otherwise agreed in advance.
  • You will find credit cars you can use in our link we are sending you to our booking page.
  • We will confirm your reservation. We will not charge anything before agreed payment date.
  • This before you arrive to Bergen and pickup your car. 

How can I cancel my reservation?

  • To cancel your reservation, write us an email and your reservation number you have got from us.
  • We will confirm the cancellation in the following 24 hours.

How much do I get in return from the rental fee already paid?

  • Cancellation must be sent to booking@elcampervan.no.
  • Cancellation by lessor Elcampervan can be done at any time before 30 days. Rental charges and deposit will be refunded without any cost or fees before 30 days.
  • Cancellation by Lessee will be charged credit card.
  • Cancellation by Lessee fee <29-16> days  25% of total rental amount.
  • Cancellation by Lessee fee <15-11>  days 50% of total rental amount.
  • Cancellation by Lessee fee equal/less than 10 days 100% of total rental amount.
  • The range of the vehicule with a full battery will be approximately 250 km.
  • When you have less than 70km left look for charging station.
  • It takes around 30-40 min to Charge to 90% capacity
  • The last 10% takes longer time than the 90%. You save money by leaving it at approxily 90%. 
  • We are open from friday 9 am to 4 pm.
  • Request will be answered 10 am to 2 pm.
  • Contact us on WhatsApp to offer you a solution outside of these hours pick up.
  • Office hour 09 am to 4 pm.
  • Pickup time 11 am or agreement.
  • Return time 09 am or agreement.
  • Pickup fee 16 pm to 22 pm Euro20.
  • Return dropbox 16pm to 09am
  • You pick up and return the Camper Van in a small place right outside Bergen called Kleppestø/Askøy
  • You take bus or light rail from airport to Bergen centrum.
  • Then you take a small local passenger speed boat to Kleppestø/Askøy.
  • You are boarding at Strandkaien. During day time the boat are commuting every half an hour.
  • See timetable here
  • IMPORTANT: When you take the light rail from the airport you can use the same ticket on the boat all the way to Kleppestø/Askøy.
  • You can save public transport money by using the SKYSS APP.

See rental prices on website. 

Other pricesEuro
Taxi Airport to pickup location aprox.60-70
Tramp Airport to Bergen Centre (inkl. Bus/Boat)4
Bus Bergen Centre to pickup location (incl. Tramp ticket)0
Boat day time Bergen Centre to pickup location (incl. Tramp ticket)0
 
  • When you pickup your camper van it will be cleaned in accordance with our quality standard.
  • Duvet, pillows and sheet will be new, cooking equipment and cutleries has been washed ready to use.
  • The battery will be not less than 90% when you receive the car.
  • It must be cleaned well when returning.
  • Your personal waste must be removed.
  • Elcampervan are keen to be a part of the changing world in environmental friendly holiday travelling.
  • We want to offer tourists in Norway, an eco-friendly way of having a holiday by renting an electrical camper van.
  • This is a low cost van rental for making road trips in the western part of Norway with no pollution whilst driving.
  • We have converted electrical service vehicles into camper vans, equipped with the necessary gear to be able to travel around the western part of the country. Along our scenic fjords, mountains and coastlines.
  • Whilst traveling around in our equipped electrical mini campers there is an extended network of charging stations within reach of the battery capacity in the camper van.
  • If needed, you can charge your van within 40 minutes ready to continue your daily planned driving trip.
  • There are camping sites offering a place to stay overnight and at same time charging your car ready for the next days journey. This at a cost with parking space for your van to setup the awning, shower and toilet facilities.
  • Drive, live and sleep in your electrical camper van. Make your breakfast, lunch and dinner on the gas camping oven. Store your personal belongings in boxes under your bed in the van and enjoy your meals and rest in the awnings connected to the car.
  • Imagine running on electricity, seeing our fjords, taking a swim or kayaking. Seeing the mountains, and taking a walk in many of our marked trails to the mountain top. A boat trip along one of the most beautiful coastlines in the world, stop at a place and stay overnight if you like. You have many choices going for you with our electrical camper van.
  • Rent-a-bike, take a bike trip. Do summer skiing in one of the glaciers. You can even go climbing if you prefer. Take the sky lift if you don’t want to walk up the mountain  viewing our fjords and waterfalls. Go to one of the many festivals we have in many of our villages and experience Norwegian culture up close and personal.
  • Rent an Electrical Camper Van for your holiday!
  • Western Norway is the region along the Atlantic coast of southern Norway.
  • The main cities are Stavanger, Bergen and Ålesund.
  • Bergen is the gateway to the fjord, mountain and coast electric camper van holiday.
  • This part of Norway has many small villages along the coast, mountains for walking and fjords to travel along.
  • Everyday a new place to visit with many activities you can take part in. 
  • Send us a request available campervan and campingcars.
  • Rental Terms are stated in your booking.
  • Deposit rules are stated in your booking.
  • Insurance CDW in included. Additional SCDW. 
  • Pickup and return time and location are agreed in booking.
  • Automatic road toll is installed in camper van.
  • Charges toll raod will be deducted from deposit.
  • Use your VISA/Credit Card easily at all charging stations.
  • Mini campervan comes with cutleries, gas cylindar, gas oven and mattress.
  • Bed linen, covers, pillows, towels (one of each per person) included.
  • Extra charges gas cylindar. See pricelist in booking.
  • Before you arrive to Bergen or/and pickup the car you must installed in your phone charging apps.
  • Go to Appstore or Google Play. Download “Bilkraft”, “MER” and  “Fortum”. They are the most widely charging stations. 
  • Before you start driving plan your journey and estimate traveling distance. Use computer in car.
  • Dont go below battery capacity 70km before starting to look for nearby charging station.
  • If you are going to a “remote” place, far away from a village, check in your APP computer if there is a charging station.  

Electric mini campervan and powerfuel minicampervan

  • The electric mini campervan is a standard small cargo van converted to a small motorhome with sleeping compartment for two persons.
  • Driving cockpit and sleeping compartment is separated with wall between the two spaces. You cannot, from inside of the van, go between the driving cockpit and sleeping compartment.
  • The sleeping compartment is with an installed module which make of the bed with mattresses, pillow, duvet with sheets and blanket.
  • In the same module there are drawers where you will find camping kitchen equipment and -cutleries together with camping chairs and -table.
  • You will also find gas oven and gas bottle or -cylinder.
  • There will be windows in the rear which cannot be open. In some cars there are no window. This depends on availability camping cars at pick up date and time. Elcampervan will inform our customers if this is the case.

The campervans are standard delivered with automatic transmission. Due to availability, there might be some motor camping cars with manual gear. This will be informed in advance before booking.

Electric car and powerfuel car with tent

  • The small electric and powerfuel cars are suitable for two persons.
  • There is no sleeping space in the car.
  • In the backseat of the car the seats will be put down in a position making the luggage compartment larger in the rear.
  • There is either a box on the roof of the car or a box inside in the rear containing camping kitchen equipment and cutleries together with camping chairs and -table.
  • You will also find gas oven and gas bottle or -cylinder.
  • There is enough space for your luggage preferably rucksack/backpack.
  • There is NO sleeping bag. You must bring your own.
  • The camping cars are standard delivered with automatic transmission. Due to availability, there might be some camping cars with manual gear. This will be informed in advance before booking.
  • The best and most sensible place to start your trip is in Bergen, the gateway to the fjords, mountains and coastline in Western part of Norway.  
  • The Western part of Norway is a beautiful place on earth.
  • Mountains, cliffs, water, valleys, glaciers and waterfalls.
  • All places connected by roads, tunnels, ferries and bridges.
  • In all small towns you will find a camping site or camping possibilities.
  • Camping sites are at a good and reasonable standard.
  • You will find a place to park your camper van, shower and toilet facilities.
  • The price per night 25 to 35 Euros.
  • Wild Camping
  • You can also stay overnight anywhere in the open countryside of unfenced land, as long as you are 150 meters from the nearest inhabited house.
  • Norway has the law “right to roam”.
  • It is thus recommended to stay overnight in a camping site, since you will find it much more comfortable there including charging facilities. Having said that, the difference between using a fast charge compared with charging overnight in a camping site is not very much, so it’s entirely your choice.
  • Links:
    https://play.google.com/store/apps/details?id=de.schwarzstoff.norcamps&hl=en
    https://www.campingguiden.no/
  • -Camping allowed for tents, sleep under the stars, as well as camping cars and caravans.
  • Camp at least 150 m away from buildings, houses, or cabins.
  • Stay up to two days on the same camping spot or ask for the permission of landowners.
  • Stay on uncultivated land and not farmland under cultivation, hay meadows, or young plantations and regenerating forest.
  • Respect nature and wildlife.
  • Leave no litter or other trace of your stay.
  • Campfires in and near forests are prohibited in a period from 15th April to 15th September.
  • Fishing of saltwater species is allowed without a license, but fishing inland lakes and rivers require a license.
  • By hiring one of our Electric Camper Vans, it is your responsibility to understand and respect the traffic laws in Norway.
  • Statens vegvesen (The Norwegian Public Roads Administration) is the body responsible for most aspects of driving in Norway.
  • European citizens
    All countries in the EU and the European Economic Area (EEA) have a ‘mutual recognition’ agreement for driving licences.
  • This means if you are in possession of a valid driving license from an EU/EEA nation, you are legally able to drive in Norway.
  • All other citizens
    If you are just visiting Norway, a foreign-issued driving license is valid for up to 3 months, as long as the license remains valid in the issuing country. 
  • Third party insurance is compulsory.
  • It is compulsory to have a red warning triangle and at least one, yellow, fluorescent vest in a roadworthy car in case of breakdown.
  • You will find this in your Camper Van.
  • Documentation driving licence
    Elcampervan is taking a copy of your driving license. This will be a part of the rental agreement.
  • Rules of the road
  • Here are some important rules to be aware of when driving in Norway.
  • This is not intended to be a comprehensive listing.
  • Always drive on the right side of the road.
  • Seat belts are compulsory.
  • All vehicles must have their headlights on when in motion regardless of the time of day or time of year.
  • All speed limit signposts are in kilometres per hour.  
  • Unless otherwise stated, the regular speed limits in Norway are as follows:
  • Residential Areas 30kph
  • City 50kph
  • Open Roads 80kph (Elcampervan cruising speed to get best driving range is 65-75kph)
  • Highways 90kph
  • Unless indicated by signs, vehicles approaching an intersection from the right have the right of way.
  • Trams always have the right of way and should be passed on the right.
  • Pedestrians always have the right of way at marked pedestrian crossings.
  • Mobile phones must not be used while driving (high fines if you get caught).
  • Drink driving laws
  • The legal limit is 20 milligrams of alcohol per 100 millilitres of blood.
  • This is very low and therefore the simple rule of thumb is not to drink any alcohol whatsoever if you will be driving. 
  • Be wary of medications that may cause you to fail a breath analyzer test, which are marked with a red triangle.
  • All charging stations in Norway can easily be found using this handy map https://www.ladestasjoner.no/kart/
  • Fast charging
  • You will find a network of fast chargers in most villages within reach before the battery needs charging on your traveling route.
  • Fast chargers in Norway are provided by several private companies, and each charging company requires its own app to activate the chargers. See example how to charge your electric camper van. 
  • You need to open an account, (very easily), with companies called Fortum Charge & Drive, MER and EVINY.
  • They are operating the charging stations you will find along your route with your camper van.
  • They all have an app where you can register a digital account connected to your credit card and charge directly through the app. 
  • Go to Apple App Store or Google Play
  • EVINY look for BILKRAFT – See how to install the APP YouTube
  • Fortum look for Fortum Charge & Drive Norway
  • For more information look at https://elbil.no/the-ultimate-ev-tourist-guide-to-norway/
  • Charging the car at the camping site
    Some camping sites will have a charge socket available next to, or within few meters from where you are parking the camper van. For a small fee you can charge overnight
  • IMPORTANT: When you are charging it will take approximately 30-40minutes to get 90% battery level. It will take long time to add the extra 10% and it will cost you much more since you are charging by minute. 
  • Our Electric camper vans will have a range of approximately 230-240km depending on driving conditions per charge.
  • This range will cover most distances driven each day. 
  • We recommend an average driving distance each day not more than 150 to 200km.
  • Remember it is not the distance driven which is important. It is the places where you are stopping and looking around.
  • Drive at a leisurely pace and have time to see the scenery passing you.
  • If you are getting short of battery capacity. Look at the internal computer or APP on your mobile phone and find the nearest charging station on your route.
  • We recomend you to start looking for a charging station when you have around 70km left.
  • Charge for 30-40 minutes and you are on the road again.
  • Buy a cup of coffee and ice cream while waiting or just calm down.
  • You are on a holiday.
  • There are a number of toll roads in Norway.
  • All electric cars in Norway can drive through the toll roads at either a discounted price or free of charge. 
  • Electric Campervan Holiday cars are all installed with an AutoPass tag.
  • This tag will track your crossings along your travelling route.
  • All toll roads are automated.
  • We will deduct toll charges from your toll deposit if you have been charged.
  • There are very few private toll roads (not many and they are at very special places).
  • You will there have to pay manually with your credit card.
  • See more information https://www.autopass.no/en/about-autopass/organization-of-autopass.
  • See also toll calculator in placed you might be charged road toll https://www.fjellinjen.no/private/toll-calculator-previous-rates/.
  • If anything is happening with your campervan og campercar you are covered by road assistance company in Norway.
  • Call Elcampervan in the unlikely event that you break down or you accidentally run out of battery capacity.
  • You can call us at 0047-98254045.
  • We will then guide you on what to do and take the necessary action to help you as quickly as possibly.
  • All campervans and campercars is with a Toll tag and can be tracked.
  • When finishing your journey in Bergen you have to do basic cleaning the Van.
  • You also have to wash the kitchen cutlery and basic cleaning interior in the camper van.
  • Towels and bed linen to be handed in.
  • We will do a comprehensive cleaning before next customer get the car. 
  • But please remove your personal waste. 

You are on a holiday calm down. Do not forget to remember this when you are driving your electric camper van.

Every time you are speeding up you consume energy. An electric car is stored energy in battery with correct use will bring you longer kilometers before need to charge. The faster you go the more energy you consume, no rocket science in this.

Once again, remember you are on a holiday. Be gentle on the speed pedal. Do not break – accelerate – break – accelerate but cruise instead.
Driving an electric motorhome car is the same as a fossil fuel driven camping car with automated transmission. The major difference is environmental friendly transportation.

Our electric camper vans likes speed between 65 and 75km. Then you will get the best range.
Our electric car for your camper van holiday in western part of Norway have a battery capacity approximately 230-240km before you need to charge.

The range of cause depend on how you drive. Again, remember you are on a holiday. Start slowly accelerate up to the general speed on the road. Cruise within 65-75km/h.

Norwegian roads are going up and down. Gravity against you uphill and at your side downhill. Use downhill to regenerate power to battery and do not press hard on accelerator pedal uphill. By doing this correctly you will gain many kilometers in return.

In the western part of Norway, there are no motorways. Many placed the road is narrow and it is difficult to drive by or overtake you. Do not get stressed if you make a queue. Slow down, stop at one of the many meeting places, and let the queue pass you. Remember you are on a holiday.

Drive comfortably along your chosen route for the day, view its scenery, stop and take a rest, have a small meal or an ice cream in a local village and arrive safely to the destination of the day.

Learn more about driving your rental camper van YOUTUBE.

Links to learn more:
Introduction how to drive Nissan EV-200 electric camper van Norway.
10 ways to boost your EV Camper van range.
Regenerative energy – do not break so much use drive mode B (break) and get energy – tips & hint.

  • All our campers are coming with one or more USB ports.
  • We are not providing inverter or cables, please bring your own.
  • We will hold Euro500 as a deposit.
  • We will hold Euro100 as a deposit Toll.
  • The deposit will be Euro500+100=600 to be paid when the booking is confirmed or at least 30days before pick up date.
  • The money will be returned within 30 days of the drop off.
  • Damage, toll, fees and fines will be deducted from deposit.
  • Please read Terms & Conditions.

In car rental, a security deposit is a sum of money that a supplier holds on to until the customer returns the rental car. The supplier uses this money to pay for any unexpected charges such as damages to the car, speed penalty, and parking ticket/fines etc. 

  • Use driving mode setting
  • You can increase your performance by using the B-mode setting. This helps you maximize efficiency going down hills and gives better recapturing energy charging the battery.
  • You can also, on longer slight down hill road ahead of you, setting the gear in N.
  • Your will then roll for many meters and maybe even increase your speed, but do not forget the speed limit, then you set the D again and you will regenerate energy to the battery.  
  • Enable regenerative setting to send extra power back to the vehicle`s battery while decelerating.
  • Easy on the Accelerator
  • Gradual accelerate the camper van. Do not flooring the pedal.
  • Try to avoid stop and go. Cruise in the traffic. Remember you are on a holiday.
  • Coast when possible
  • Reduce your reliance on breaking. Try coasting to avoid stop as much as possible.
  • This could add up to many extra kilometers added range for each charge.
  • Learn to anticipate stops and slowly coast toward a red light or temporarily obstacles which might disapear within seconds with your foot off the accelerator pedal.
  • When taking of from stop, gently ease the pedal until reached your desired speed. You have no hurry and you are using fewer electrons.
  • Smooth driving is also pleasant for your passenger.
  • Driving speed
  • Try to keep your speed under 90km. This is usually not a problem in Norway since highest in most places are 80km.
  • The best cruising speed is between 65 and 75km. This will bolster your speed range.
  • Remember your are on a holiday, no hurry.
  • KEEP THE SPEEDLIMITS. There are speed cameras everywhere. 
  • There are many connections to Bergen. The main routes are flight, train and boat.
  • There are a numerous daily flight arrivals from many European countries.
  • Main Norwegian carriers are www.norwegian.no and www.sas.no
  • There is leaving trains from Oslo three times a day and it is a trip in itself.
    Look at www.nsb.no.
  • There is leaving daily boat from Hirtshals in Denmark to Bergen. Look at www.fjordline.no
  • Se all posibilities to go to Bergen by air from many destinations in Europe with this map from Avinor – the operator of airports in Norway
  • Rental vans and cars comes with CDW insurance (Collision Damage Waiver). This is included in rental. The CDW self-risk is Euro750. 
  • The insurance covers damages that may accidently occur to third parties and to the van itself.
  • You can reduce CDW self-risk by tak out additional insurance SCDW (Super Collision Damage Waiwer) Euro 15per day. Self-risk fee is Euro200.
  • The driver must be at least 23 years old. 
  • We need a copy of your driving license before you are arriving and pick up the electric camper van.
  • This must be sent together with your reservation.
  • If both are going to drive, we need a copy of license each driver. 
  • Insurance limitations/not covered are circumstances where driver is under the influence of alcohol or other sedatives, driving offroad/rough/not permitted/seawater road or other places than normal road conditions, damage on interior, use of car other than what it is constructed for and use of interior beyond normal ordinary use. 
  • See more information insurance and liabilities https://elcampervan.no/info-and-faq/terms-of-use-rental-agreement/

Insurance CDW is included in rental price and has an excess/deposit of Euro750. This include:

  • Valid insurance of operations
  • Mandatory vehicle insurance
  • Liability for the driver
  • Third party liability in accordance with Norwegian Law.
  • Insurance do not cover events or situations intentionally or unintentionally that occur stated in Elcampervan Terms of Use

Additional insurance SCDW has an excess/deposit Euro200.

  • There are public toilet in most petrol station, town café, supermarkets and rest places roadside. Some are free and some you pay a small amount.
  • All camping sites are having showers and toilets. 
  • There is no toilet facility in the Campervan or campercars.
  • Fill your water tank before you leave the camping site.
  • You can fill water at every petrol station or other camping sites you are passing by.
  • If you are out in the “wilderness” just ask someone living in a house, most people are friendly and willing to help.
  • Norway is continuously shifting between cold and warm throughout the summer season. The sun is shining and you are at the right place it could become 25 degrees. The other way around it can go down to 10 degrees for some hours.
  • It can also be wet, rain can come and go. It is advisable to bring good clothing like a raincoat or other fabrics suitable for wet weather conditions. You need good footwear, and extra socks – we recommend wool and other warm clothing. You might not need it, but better to be prepared, as Norway’s weather can sometimes be rough and unpleasant without the right clothing!
  • On the other hand, don’t forget your swimwear, nice summer clothes and shorts. It changes quickly.
  • The website for weather reports in Norway is yr.no.
  • Payment rental and deposit has to be paid within 30 days or otherwise agreed before pick up.