Market research questionnaire 2024

To our rental electric camper van customer!

We want feedback on our low cost budget rental mini camper van.
We appricate that your are helping us in improving our service rental camper van for holiday in Western Norway.
Please fill in your answer questions stated below.
IMPORTANT: The questionnaire is anonymous.

How did you find our website or Travel Agent?

Search engine
Airbnb
Link from other website
Other (please enter)

How was booking website or Travel Agent

Easy
Ok
Difficult

How did you find our website - Other (please enter)

How did you arrive to Norway?

Airplane
Boat
Train
Bus

Did you stay at hotel before pickup

How was it to go to the pickup destination?

Easy
Ok
Difficult

How was the van cleaned?

Good
Ok
Bad

Was is it easy to understand our website about rental elektric camper van?

Easy
Ok
Difficult

How was our explaination abouth the electric camper van (those renting EV)?

Easy to understand
Understandable
Difficult to understand

Did you find enough information on the website about renting a campervan?

Enough
Ok
Not enough (please enter whats missing)

Did you find enough information on the website about renting a campervan? - Not enough please enter whats missing

How was payment car rental?

Easy
Ok
Difficult

What sport activities did you do during your holiday - Other (please enter)

What cultural activity did you visit during your holiday?

Museum
Music festival
Food/beverage festival
Other (please enter)

What cultural activity did you visit during your holiday? - Other (please enter)

Can you please state some of the main places you visited (town/villages and tourist attractions)

How important is environmental/sustainable holiday for you at present and in the future?

Not important
Important
Very important

How was price level rental camper van with gear?

Expensive
Acceptable
Less expensive

How was the price level at paid campgrounds?

Expensive
Acceptable
inexpensive

Was it easy to install charging APP from charging supplier?

Easy
Difficult

How was your experience driving range before you had to charge?

Good
Ok
Bad

Was it difficult to recharge battery chargingstations?

Easy
Difficult

How was it to plan your everyday journey and driving range?

Easy
Difficult

How often did you use charging station?

Everyday
Every second day
Every third day

Did you use the computer in camper van to plan your trip every day?

Yes
No
Sometimes

Did you stay at one place more than one day?

Was there sufficient equipment in the camper van?

Yes
No
If No, what was missing (please enter)?

Was there sufficient equipment in the camper van - If No what was missing?

How was the standard electric camper van in relation to price?

Good
Ok
Bad

How was it to handle gas cylindar and gas oven?

Easy
OK
Difficult

Did you use tent/awning?

Did you find it difficult to set up tent/awning after first time?

Did you experience any spesial difficulties during your holiday with our electric camper van (please enter)?

What do we have to improve (please enter)?

What did you miss the most (please enter)?

Checkboxes

First Choice
Second Choice
Third Choice